Privacy Policy

At YeboReview, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform—whether you're rating your favourite local shop, leaving a voice note, or simply browsing trusted reviews.


1. Who We Are

YeboReview is a proudly South African review platform where people can share honest feedback about local businesses and services. Our mission is to make South African voices heard while protecting your personal data.


2. What Information We Collect

We collect information when you:

  • Create an account: Name, email address, phone number, and location.

  • Leave a review: Text reviews, voice notes, images, ratings, and metadata like time/date.

  • Browse the site: IP address, device info, browser type, and usage patterns.

  • Contact us: Any info you voluntarily submit via forms or messages.

📌 We do not collect sensitive information unless explicitly provided by you (e.g. through voice notes or uploads).


3. How We Use Your Information

We use your information to:

  • Display your reviews and ratings publicly.

  • Improve our services and platform functionality.

  • Communicate important platform updates or promotions.

  • Verify accounts, detect fraud, and enforce terms of use.


4. Legal Grounds for Processing (POPIA & GDPR)

We rely on the following legal bases:

  • Consent: You agree to provide data when signing up or posting.

  • Contract: To deliver our services to you.

  • Legitimate Interest: To improve platform experience and protect user safety.


5. Sharing Your Data

We may share your data with:

  • Service Providers: Hosting, analytics, customer support tools (under strict confidentiality).

  • Legal Authorities: If required by law or court order.

  • Business Transfers: If we undergo a merger or acquisition, your data may be transferred as part of the assets.

🚫 We do not sell your personal data.


6. Data Retention

We retain your data:

  • For as long as your account is active.

  • As needed to comply with legal obligations or resolve disputes.

  • You can request deletion of your data at any time.


7. Your Rights (POPIA Compliant)

You have the right to:

  • Access the data we hold about you.

  • Correct or update your information.

  • Object to processing or request data deletion.

  • Withdraw consent at any time.

📩 To exercise your rights, email: [email protected]


8. Cookies & Tracking

We use cookies to:

  • Enhance your user experience.

  • Understand traffic patterns (via tools like Google Analytics).

  • Remember your preferences.

You can manage cookies through your browser settings.


9. Security Measures

We use:

  • HTTPS encryption

  • Secure cloud storage

  • Two-factor authentication (where applicable)

However, no system is 100% secure, so we encourage strong passwords and personal caution when sharing sensitive info.


10. Children’s Privacy

YeboReview is not intended for children under 13. If we learn a child has registered without parental consent, we will delete the account.


11. Changes to This Policy

We may update this policy to reflect new laws or platform changes. We'll notify users via email or platform alerts.


12. Contact Us

For questions, feedback, or data access requests:

📧 [email protected]
📍 Johannesburg, South Africa
🌐 www.yeboreview.co.za

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