GDPR Policy

YeboReview is committed to protecting your personal data. This GDPR & Data Protection Policy outlines how we collect, use, store, and protect the information you provide when interacting with our platform.


1. Who We Are

YeboReview is a South African-based consumer review platform. We enable users to share feedback and help others make informed decisions about local businesses.

  • Company Name: YeboReview

  • Contact Email: [email protected]

  • Data Controller: Magoven Creative Studio (Pty) Ltd


2. Scope of this Policy

This policy applies to:

  • Visitors to our website (yeboreview.co.za)

  • Users leaving or reading reviews

  • Businesses that claim or manage listings

  • Any EU/UK users interacting with our services


3. What Personal Data We Collect

Depending on how you use YeboReview, we may collect the following types of personal data:

Type of DataExample
Contact InfoName, email address
User ContentReviews, voice notes, images
Account DataUsername, password (encrypted)
Technical InfoIP address, browser, device type
Business Data (B2B Users)Business name, contact info
Location DataOptional geotag if enabled

We do not collect sensitive personal information unless explicitly provided by the user in a review or business profile.


4. Legal Basis for Processing (GDPR Article 6)

We only process your personal data where we have a legal basis to do so:

  • Consent (e.g., newsletter signup)

  • Contractual necessity (e.g., business tools)

  • Legitimate interest (e.g., spam detection, platform improvement)

  • Legal obligation (e.g., POPIA or GDPR compliance)


5. How We Use Your Data

We use your data to:

  • Create and manage your account

  • Publish reviews and respond to business feedback

  • Improve platform functionality and security

  • Send occasional service-related communications

  • Help users find relevant local services

  • Moderate content for policy compliance


6. Your Data Protection Rights (GDPR & POPIA)

If you’re based in the EU, UK, or South Africa, you have the right to:

✅ Access your personal data
✅ Correct inaccurate or outdated information
✅ Request deletion of your data ("Right to be Forgotten")
✅ Object to or restrict processing
✅ Withdraw consent at any time
✅ Lodge a complaint with your data authority

To exercise these rights, contact us at: [email protected]


7. Data Sharing & Third Parties

We only share personal data with:

  • Service providers (e.g., hosting, email delivery)

  • Analytics tools (e.g., Google Analytics – anonymized where possible)

  • Legal authorities where required by law

We do not sell or rent your personal data.


8. Data Storage & International Transfers

  • Your data is stored securely on servers located in South Africa or Europe (EEA).

  • Where data is transferred outside the EU, we follow GDPR-approved safeguards (e.g., standard contractual clauses).


9. Cookies & Tracking

YeboReview uses cookies to:

  • Keep you logged in

  • Analyze site traffic and usage

  • Improve user experience

You can manage cookie preferences via your browser or our [Cookie Settings].


10. Data Retention

We retain personal data only for as long as necessary for our purposes:

Data TypeRetention Period
ReviewsUntil user deletes or requests removal
Account DataUntil account is deleted
Business ListingsAs long as the business is active
Analytics LogsTypically 26 months

11. Children's Privacy

YeboReview is not intended for users under 18 years of age. We do not knowingly collect data from minors.


12. Security Measures

We use industry-standard security to protect your data, including:

  • SSL encryption

  • Secure passwords (hashed & salted)

  • Routine audits and backups

  • Admin access controls


13. Changes to This Policy

We may update this policy as necessary. Material changes will be communicated via email or website notice. You’re encouraged to review this page regularly.


14. Contact Us

If you have questions, concerns, or requests related to your data:

📧 Email: [email protected]
📍 Address: [Insert company address]

Or, contact your local data protection authority in your country.

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