Business Terms

Welcome to YeboReview for Business – where South African businesses build trust, showcase feedback, and connect with local customers.

These Terms of Service (“Terms”) apply to businesses that manage or claim listings, respond to reviews, or use any business-facing services on YeboReview. By registering or managing a listing, you agree to these terms.


1. Who These Terms Apply To

These Terms apply to:

  • Verified business owners

  • Marketing or customer support teams acting on behalf of a business

  • Agencies or third parties managing listings for clients

If you're claiming or managing a business on YeboReview, these Terms are binding.


2. Claiming a Business Profile

Businesses may be listed on YeboReview via public data, customer submissions, or our editorial team. To claim your profile:

✅ Provide proof of ownership or authority (CIPC registration, business email, etc.)
✅ Agree to use the platform lawfully and transparently
❌ Do not impersonate a business you do not own or represent

We reserve the right to approve or reject claims at our discretion.


3. Your Responsibilities as a Business

By using YeboReview for Business, you agree to:

  • Maintain accurate information: Keep your business hours, contact info, and services up-to-date.

  • Respond professionally: Treat customer feedback respectfully, even if it’s critical.

  • Avoid manipulation: Don’t incentivize, fabricate, or pressure customers for reviews.

📌 Prohibited actions include:

  • Posting fake reviews (positive or negative)

  • Offering discounts in exchange for ratings

  • Retaliating against reviewers


4. Content & Public Replies

You may upload images, descriptions, offers, and reply to reviews. In doing so:

  • You grant YeboReview a non-exclusive, royalty-free license to use this content on our platform.

  • Your replies must be respectful, accurate, and relevant.

  • We may moderate, edit, or remove content that violates our guidelines.


5. Analytics & Insights

Verified businesses gain access to engagement insights (e.g., views, response rates, rating trends).

These analytics are for internal use only and may not be resold or misrepresented.


6. Advertising & Paid Features

We may offer paid features such as:

  • Featured listings

  • Sponsored content

  • Review management tools

All fees, billing, and refund policies will be clearly stated in the respective terms of the product or service. YeboReview reserves the right to adjust pricing or offerings with reasonable notice.


7. Suspension or Termination

We reserve the right to suspend, limit, or terminate your business account if you:

  • Violate these Terms

  • Are linked to fraudulent reviews or abusive replies

  • Misuse platform features or misrepresent your business

You may close your business account anytime by contacting [email protected].


8. Liability & Disclaimer

  • YeboReview is not liable for any reviews, customer opinions, or business outcomes resulting from ratings on the platform.

  • Businesses use the platform at their own risk.

  • We do not guarantee increased revenue, customer traffic, or visibility.


9. POPIA & Data Protection

YeboReview complies with South Africa’s Protection of Personal Information Act (POPIA).

We:

  • Store and process your business data lawfully.

  • Do not sell your business information to third parties.

  • May share listing data with consumers, search engines, or service providers under strict compliance protocols.

Read our [Privacy Policy] for full details.


10. Disputes & Complaints

If you believe a review is fake, defamatory, or violates our policies:

📨 Submit a formal complaint to [email protected]
We investigate flagged content fairly and thoroughly.

Note: We do not remove reviews simply because they are negative or inconvenient.


11. Changes to Terms

We may update these Terms occasionally. If updates are material, we’ll notify you via email or dashboard notice. Continuing to use the service after an update means you accept the new terms.


12. Contact Us

Have questions, suggestions, or need help?

📧 [email protected]
📍 Johannesburg, South Africa
🌐 www.yeboreview.co.za/business

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More